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Associate Operations Coordinator - 2nd or 3rd shift
Job Description
Location: Eden Prairie, MN | training onsite + onsite one day per month once complete
Job Type: Contract (12 months)
Compensation: $21.50 per hour (W2)
Industry: Transportation & Logistics
Schedule: Weekends required + evening and overnight shifts available from 4pm-12am or 12am-8am
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About the Role
We are seeking an Associate Operations Coordinator to join a leading global logistics and supply chain organization. This role supports operational processes that ensure timely and accurate movement of shipments. You will work in a fast-paced environment where attention to detail, efficiency, and customer satisfaction are key.
Job Description
As an Associate Operations Coordinator, you will:
- Execute operational tasks in compliance with company policies and standard operating procedures (SOPs), including providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing.
- Monitor task boards and email accounts to respond promptly to customer and carrier requests.
- Document events accurately using SOPs and experience; follow escalation procedures when necessary.
- Ensure customer and carrier requests are fulfilled and escalate issues as needed.
- Validate and maintain accurate load data in systems according to company and customer standards.
- Perform other duties as assigned based on team or country-specific requirements.
Qualifications
Required:
- High school diploma or GED.
- Previous customer service experience.
- Ability to work evenings and/or weekends.
- Bachelor’s degree from an accredited college or university.
- Basic proficiency in Microsoft Office Suite.
- Customer service experience in a call center or similar environment.
- Strong communication, prioritization, and time management skills.
- Prior experience requiring attention to detail and accuracy.
- Commitment to a diverse and inclusive work environment.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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