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Dahl Consulting
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Customer Service Support Associate
Posted: 02/06/2024
2024-02-06
2024-03-22
Employment Type:
Contract
Category: Business Professional
Job Number: 26291
Job Description
Seeking a new job opportunity in the Wayzata area? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the food industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Support Associate for a contract position! Interested? Get more details below.
The Customer Service Support Associate will support routine customer-enabling activities of the order management process and will help execute well-established customer service activities with regard to order intake, confirmation, processing, and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
What you’ll do as the Customer Service Support Associate:
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
- Contract Duration: 2 months
- Worksite Location: Wayzata, MN
The Customer Service Support Associate will support routine customer-enabling activities of the order management process and will help execute well-established customer service activities with regard to order intake, confirmation, processing, and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
What you’ll do as the Customer Service Support Associate:
- Assist in identifying potential obstacles in the order management internal process and work with other functions and customer-facing customer service representatives to take corrective actions as directed
- Assist in updating internal stakeholders on order status and any issues
- Support the generation of order-related documents as outlined in established processes
- Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing, and fulfillment
- Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment
- Follow standard procedures regarding order status, invoices, and contract balances and share information needed to complete an order with customer-facing customer service representatives
- Handle moderately complex clerical, administrative, technical, or customer support issues under general supervision, while escalating more complex issues to appropriate staff
- High school diploma, secondary education level, or equivalent
- 2+ years of related work experience
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Start your next career adventure in the vibrant area around Wayzata, Minnesota! This charming lakeside town nestled along the picturesque shores of Lake Minnetonka offers a perfect blend of small-town charm and big-city opportunities. With an array of job openings in various industries, from tech startups to healthcare and finance, there is a plethora of growth potential waiting for you here. Explore the local art scene at the Leiszler Oil Paintings gallery, catch a show at the Wayzata Depot Theater, or indulge in the local cuisine at popular spots like 6Smith or Bellecour. Home to beautiful parks and scenic trails like Wayzata Beach and the Lake Minnetonka Regional Park, this area is perfect for those who enjoy outdoor activities. Join the vibrant community and discover why Wayzata is not only a place to work but also a place to call home. Browse our job listings now and take the first step towards a fulfilling career in this enchanting region.