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Temporary Member Advisor Specialist
Job Description
- Worksite Location: Maple Grove, MN
- Compensation: $23.00 per hour
Member Advisor Specialist Job Summary
The Member Advisor Specialist will promote appropriate company products and services while maintaining a friendly, helpful demeanor when working with Medicare members to ensure customer satisfaction by identifying their health plan and prescription needs and addressing or solving concerns.
What you’ll do as the Member Advisor Specialist:
- Promote appropriate company products and services while maintaining a friendly, helpful demeanor
- Ensure customer satisfaction by identifying their health plan and prescription needs
- Address and solve any customer concerns
- Execute member reviews for health, dental, vision and prescription coverage
- Accurately complete applications and other required documents
- Assist current members and prospects in person, over the phone, and through email to identify and resolve their needs
- Ensure confidentiality and control access to sensitive information
- Provide members with timely information
- Record customer interaction and data by recording notes in a database system
What you’ll bring to the Member Advisor Specialist role:
- Customer service background
- Basic computer skills
- Ability to input member’s data accurately and efficiently into a database system
- Ability to use resources effectively to find information to complete work independently
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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