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Dahl Consulting
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Associate Account Manager - Personal Lines
Posted: 02/26/2025
2025-02-26
2025-04-19
Employment Type:
Permanent
Category: Administrative, Clerical & Customer Service
Job Number: 27699
Job Description
Are you interested in doing work that matters every day with an organization intentionally building and living out a values-driven team culture? Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Account Manager for a permanent position. Interested? Get more details below!
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
This company offers a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. Team members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
- Worksite Location: West Des Moines, IA
- Compensation: $23.56-$26.44 per hour
- Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate mannerÂ
- Timely and accurately process policy changes, including mortgage changes, auto and property additions and deletions, address changes, and moreÂ
- Handle all cancellations with care, with adherence to E&O guidelines
- Answer questions regarding all lines of coverage and assist with plan and/or carrier changes, claims, and billingÂ
- Review current insurance programs offering the right coverage at a competitive price
- Evaluate and process client requests to ensure appropriate coverage is metÂ
- Resolve inquiries on service problems, billing, and claims to ensure client satisfaction
- Work collaboratively on a team to monitor and complete tasks in different workflows, including but not limited to shared email inboxes, phone ring groups, and the agency documentation system
- Develop and maintain positive and effective relationships with partner insurance carriers
- Enter activity and other relevant documentation accurately into the company’s software system(s) in accordance with company proceduresÂ
- A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experienceÂ
- Willingness to obtain an insurance licenseÂ
- Demonstrated success in customer serviceÂ
- Excellent oral and written communication skillsÂ
- Strong attention to detail with organizational skills, demonstrating the ability to prioritize tasks effectivelyÂ
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office suiteÂ
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
This company offers a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. Team members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.