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Account Representative

Sauk Rapids, MN 56379

Posted: 05/16/2024 Employment Type: Contract-to-Hire Category: Administrative, Clerical & Customer Service Job Number: 26704

Job Description

Do you have a positive attitude and excellent customer service skills? Dahl Consulting is currently partnering with a leading innovator in sporting goods, outdoor, and marine markets. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Account Representative for a contract-to-hire position! Interested? Get more details below.
  • Worksite Location: Sauk Rapids, MN

Account Representative Job Description:
The Account Representative serves as the liaison between the customer and the company and performs general customer service tasks to support the company and project a professional company image through in-person, phone, and email interaction.

What you’ll do as the Account Representative:
  • Process orders received via phone, website, electronic data interchange (EDI) or other PO forms
  • Review product availability and orders in the company ERP system (Microsoft D365 platform)
  • Create customer accounts for new customers in Microsoft D365 system
  • Follow up on customer inquiries and update customer records as necessary
  • Answer phones and direct calls accordingly.  Respond to customer inquiries
  • Assist in documenting and handling of customer complaints
  • Communicate with off-site warehouse regarding ship dates, freight charges, follow up and track orders
  • Maintain domestic and international distributor relations
  • Collaborate with corporate Accounts Receivable and Import departments to solve invoice inquiries
  • Perform general clerical duties to include but not limited to photocopying, faxing, scanning, filing, ordering office supplies/equipment and responsible for all incoming and outgoing mail and shipments

What you’ll bring to the Account Representative role:
  • Associate or bachelor’s degree in business, communications, finance or related field
  • 2+ years of customer service or account representative experience
  • Experience working with ERP systems/Microsoft D365 is preferred
  • Ability to multi-task, organize, and prioritize work
  • Strong attention to detail
  • Strong math and accounting skills
  • Excellent verbal, written, and interpersonal skills with team members, customers, vendors
  • Ability to collaborate and function in a team environment
  • Knowledge of Microsoft office programs necessary (Advanced Excel, Word)
  • Knowledge of Microsoft AX Dynamics computer software is helpful

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!


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About Sauk Rapids, MN

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Sauk Rapids, Minnesota! Nestled along the majestic Mississippi River, this region is brimming with charm and opportunities for growth. Whether you're drawn to the historic charm of the Munsinger Clemens Gardens, the lively art scene at the Paramount Center for the Arts, or the mouthwatering Nordic cuisine at the Olde Brick House, there's something for everyone here. Plus, with easy access to outdoor adventures at the beautiful Riverside Park and the excitement of cheering on the local St. Cloud Rox baseball team at the Joe Faber Field, this area has it all. Discover your next career move in the enchanting surroundings of Sauk Rapids, MN!