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Administrative Assistant | IT Operations
Job Description
Location: Hartford, CT (Hybrid)
Job Type: Contract (6 Months)
Compensation: $18.00-20.00/hr W2
Industry: Insurance & Financial Services
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About the Role
We are seeking a detail-oriented Administrative Assistant to support a major client in the insurance sector. This temporary position provides wide-ranging administrative, operational, and access-management support across multiple business workstreams. The ideal candidate is highly organized, adaptable, and confident working in a dynamic, fast-moving environment.
Job Description
Administrative Support Services
- Change Monitoring & Cost Controls: Track software and service requests; coordinate costs, approvals, and billing for non-standard items.
- Access & Infrastructure Support: Process Active Directory (AD) group replacements, virtual machine (VM) requests, and related access actions.
- SOW Governance: Monitor scope variances and support alignment of invoices with contract terms.
- Onboarding Coordination: Process new user additions, system replacements, AD group updates, and application approval workflows.
- Access Validation: Ensure all access requests comply with scope agreements; prevent unnecessary permissions or role-based carryover.
- Offboarding & Role Changes: Manage departures and role transitions, including timely deprovisioning.
- Quarterly Access Reviews: Audit system access and initiate removal of outdated or unnecessary permissions.
- Business Unit Support: Respond to inquiries regarding system access, replacements, and device/VM needs; provide pre-access documentation for validation.
- Partner with cybersecurity leadership to define data collection needs.
- Gather Quantum readiness information from strategic partners.
- Organize and consolidate partner submissions for review.
- Manage USCIS inquiries and Visa support letter requests.
- Assist with planning and logistics for charitable and community events.
- Maintain supplier contact lists and organizational charts.
Qualifications
Required Qualifications:
- Strong administrative and organizational skills with the ability to manage multiple concurrent workstreams.
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams) and SharePoint.
- Effective written communicator able to engage with cross-functional teams and external partners.
- Self-directed, adaptable, and comfortable working in evolving environments.
- Demonstrated curiosity and a growth mindset; seeks context, asks thoughtful questions, and looks for process improvements.
- Comfortable using AI productivity tools (e.g., Claude or similar) for summarization, documentation, and workflow efficiency.
- Experience with onboarding/offboarding processes, access management, or IT administration.
- Familiarity with Fieldglass (provisioning/deprovisioning).
- Experience supporting cybersecurity, data-readiness initiatives, or technical workstreams.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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