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Associate Credit Representative - Contingent

Naperville, IL 60563

Posted: 04/07/2026 Employment Type: Contract Category: Accounting & Finance Job Number: 29190 Pay Rate: $25-28/hr

Job Description

Title: Associate Credit Representative
Location: Naperville, IL
Job Type: Contract (8 Months)
Compensation: $ 25-28/hour
Industry: Chemical Manufacturing
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About the Role
Our firm is partnering with a global leader in water, hygiene, and energy technologies to support their commercial credit and collections operations. This organization works with customers across food, healthcare, hospitality, and industrial sectors, helping them operate more safely, efficiently, and sustainably.
We are seeking an Associate Credit Representative to support business-to-business (B2B) collections efforts. This role is ideal for a motivated professional with commercial collections experience who enjoys problem-solving, customer interaction, and account reconciliation.
Job Description
As an Associate Credit Representative, you will be responsible for managing assigned customer accounts, resolving past-due balances, and partnering with internal teams to address invoicing and payment issues. Success in this role requires professionalism, persistence, and the ability to work independently after completing training.
Key Responsibilities
  • Contact customers regarding past-due balances via phone and email
  • Research, reconcile, and resolve debit/credit discrepancies and payment issues
  • Listen to customer concerns, identify invoicing issues, and clearly document findings
  • Communicate account issues and resolutions to internal stakeholders
  • Maintain accurate records of collection activity and customer interactions
  • Handle difficult or upset customers professionally and tactfully
  • Independently drive resolution of delinquent balances after training completion

Qualifications
Required Qualifications:
  • 2–5 years of commercial (B2B) collections experience
  • Accounting knowledge sufficient to research debits, credits, and customer payments
  • Strong self-motivation and ability to work independently after training
  • Basic proficiency in Microsoft Excel, including statement reconciliation
  • Excellent verbal and written communication skills
  • Strong documentation, organization, and time management skills
  • Ability to work collaboratively in a professional office environment
  • High school diploma or GED
Preferred Qualifications:
  • Experience using SAP in a credit, accounting, or collections environment
  • Experience with GetPaid or similar automated collections software
  • College coursework or degree in accounting, finance, or a related field

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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About Naperville, IL

Ready to take the next step in your career? Explore exciting job opportunities around Naperville, Illinois, where endless growth possibilities await! Nestled in DuPage and Will counties, Naperville offers a vibrant community with a unique blend of historic charm and modern amenities. Known for its picturesque downtown area lined with quaint shops and delicious eateries, this region boasts cultural hotspots like the Naperville Riverwalk, Naper Settlement, and the vibrant art scene at the Wentz Concert Hall. With easy access to Chicago attractions and local treasures like Cantigny Park and the Morton Arboretum, Naperville provides the perfect backdrop for both work and play. Join us in discovering the endless opportunities this thriving area has to offer!