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B2B Collections Specialist
Job Description
Title: B2B Collections Specialist
Location: Anoka, MN (4 days onsite, 1 day WFH)
Job Type: Contract 3-6 months, very likely Contract to Hire
Compensation:Â $32-37/hr
Industry: Appliances, Electrical, and Electronics Manufacturing
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About the Role
We are seeking a detail-oriented B2B Collections Specialist to join our client’s team in Anoka. This role involves managing a high-volume, low-dollar collections portfolio with a strong focus on resolving payment issues rather than credit analysis. The ideal candidate will be comfortable communicating with customers via email and phone, collaborating with internal teams, and ensuring timely resolution of outstanding balances.
Job Description
As a B2B Collections Specialist, you will manage two business lines previously handled by a third-party agency. Your primary responsibilities include:
- Collect outstanding balances through proactive communication with customers and internal teams.
- Review and release orders on credit hold.
- Resolve disputed invoices, short payments, and deductions.
- Provide documentation related to invoices and payments upon request.
- Collaborate with business teams to address delinquency issues.
- Handle high-volume collections, primarily via email (approximately 75%), with phone outreach as needed.
- Occasionally negotiate payment plans.
- Utilize collections software such as GetPaid (preferred) for tracking and reporting.
Qualifications
Required:
- 1+ year of B2B collections experience, preferably in a high-volume environment.
- Strong communication skills, both written and verbal.
- Ability to manage deductions and short pays with attention to detail.
- Excellent organizational skills and ability to prioritize tasks effectively.
- Experience using collections software (GetPaid is a plus).
- Familiarity with managing portfolios previously handled by third-party agencies.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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