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Customer Service Representative

New Hope, MN 55428

Posted: 10/31/2024 Employment Type: Contract Category: Administrative, Clerical & Customer Service Job Number: 27308

Job Description


Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with an innovative, family-owned company. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Representative for a contract position! Interested? Get more details below.
  • Worksite Location: New Hope, MN - Hybrid
Customer Service Representative Job Description
As a Customer Service Representative, you will interact directly with our customers and support our sales team in fulfilling orders for a wide range of product packaging. You will be an integral part of our sales and customer service team that works collaboratively in servicing our customers.

What you’ll do as a Customer Service Representative:
  • Serve as primary point of contact for customers for order processing, inventory management, issue resolution, and product information
  • Receive and process customer orders accurately and efficiently, ensuring order details, specifications, and pricing are correctly entered
  • Track and monitor order progress from entry to shipment, responding to customer inquiries and resolving issues throughout the process
  • Manage customer inventory levels based on usage and forecasting
  • Maintain accurate and up-to-date records of customer orders, communications, and related documentation
  • Collaborate closely with sales, production, logistics, and finance teams to ensure alignment and timely order fulfillment
What you’ll bring to the Customer Service Representative role:
  • High school diploma or equivalent required; Associate or bachelor’s degree in business administration preferred
  • 1+ years of experience in customer service, order management or a similar role within a fast-paced industry
  • Proficiency in Microsoft Office programs including Outlook and Excel
  • Prefered bilingual in Spanish and English
  • Excellent communication skills, both verbal and written
  • Critical thinking and problem solving skills
  • Intermediate computer skills

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! 
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About New Hope, MN

Explore exciting job opportunities in and around New Hope, Minnesota, and discover a world of career possibilities waiting for you in this vibrant region. With its close proximity to renowned landmarks like the famous Mall of America and the scenic Chain of Lakes, New Hope offers an enchanting mix of urban amenities and outdoor adventures. Immerse yourself in a diverse culinary scene, catch a show at the historic State Theatre in Minneapolis, or cheer for the Minnesota Vikings at U.S. Bank Stadium. Whether you're a nature enthusiast looking to explore Theodore Wirth Park's trails or a culture buff interested in the local art galleries, New Hope has something for everyone. Begin your journey to a fulfilling career today by browsing our job listings in this charming and dynamic area.