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Customer Service Representative
Job Description
Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with an innovative, family-owned company. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Representative for a contract position! Interested? Get more details below.
- Worksite Location: New Hope, MN - Hybrid
As a Customer Service Representative, you will interact directly with our customers and support our sales team in fulfilling orders for a wide range of product packaging. You will be an integral part of our sales and customer service team that works collaboratively in servicing our customers.
What you’ll do as a Customer Service Representative:
- Serve as primary point of contact for customers for order processing, inventory management, issue resolution, and product information
- Receive and process customer orders accurately and efficiently, ensuring order details, specifications, and pricing are correctly entered
- Track and monitor order progress from entry to shipment, responding to customer inquiries and resolving issues throughout the process
- Manage customer inventory levels based on usage and forecasting
- Maintain accurate and up-to-date records of customer orders, communications, and related documentation
- Collaborate closely with sales, production, logistics, and finance teams to ensure alignment and timely order fulfillment
- High school diploma or equivalent required; Associate or bachelor’s degree in business administration preferred
- 1+ years of experience in customer service, order management or a similar role within a fast-paced industry
- Proficiency in Microsoft Office programs including Outlook and Excel
- Prefered bilingual in Spanish and English
- Excellent communication skills, both verbal and written
- Critical thinking and problem solving skills
- Intermediate computer skills
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!Â
Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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