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Collector
Eagan, MN 55121 US
Job Description
- Contract Duration: 5 months
- Worksite Location: Eagan, MN
The main function of a Collector is to locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. A typical Collector is responsible for receiving payment, preparing statements to the credit department if the customer doesn’t respond, and keeping records of collection.
What you’ll do as the Collector:
- Receive payments and post amounts paid to customer accounts
- Locate and monitor overdue accounts
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, services, or credit contracts
- Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise
- Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations
- High school diploma or GED
- 2-4+ years of financial and/or customer service experience
- Strong customer service and negotiation skills
- Ability to accurately document and record customer/client information
- Knowledge of federal, state, and company policies, procedures, and regulations as related to collections
- Previous experience with computer applications, such as Microsoft Word, and any other related collections software is a plus
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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