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Credit and Collections Analyst
Job Description
- Contract Duration:Â 3 months
- Worksite Location:Â Westminster, CO | HybridÂ
- Compensation: $27.00-$32.00 per hour
What you'll do as the Credit and Collections Analyst:Â
- Oversee the full cycle of accounts receivable management, including account setup, collection activities, and cash collections
- Handle customer disputes to achieve mutually beneficial outcomes for both the customer and the company
- Focus on collection efforts such as customer calls, sending statements, reminder notices, invoices, and processing payments
- Review and process credit applications and recommend or approve appropriate credit limits
- Review sales orders placed on credit hold and make necessary approvals to release holds
- Perform account reconciliations and manage dispute resolution
- Process credit card transactions and monitor monthly auto-pay activities
- Communicate with customers via phone and email, ensuring professional and timely interactions
- Log all customer interactions and collection activities into the collection software system
- Act as a liaison between internal business units (BUs), the Order-to-Cash team, and customers to ensure effective issue resolution
- Maintain efficient processes and high customer service standards to ensure positive customer experiences
- Manage risks by creating win-win scenarios between the company and customers
- Handle third-party collection agency placements, including managing bankruptcy processes and documentation
- Produce reports as required by the CMA or other internal customers (e.g., BU controllers)
- 4-year degree preferred
- 5+ years of experience in credit and collections, customer service, or related fields with increasing responsibilities
- Previous B2B Collections experience
- Proficiency with NetSuite and Google Sheets
- Strong customer service orientation
- Expertise in account reconciliation
- Demonstrated experience in managing portfolios in a publicly traded company with substantial end-user sales
- Strong analytical, math, and account reconciliation abilities
- Proficient with Oracle, NetSuite, and GetPaid preferred
- Advanced skills in Microsoft Office and Google Sheets, Docs, and Slides
This position will be open until filled, but will not be open past 1/31/2025
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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