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Credit and Collections Analyst

Westminster, CO 80021

Posted: 11/22/2024 Employment Type: Contract Category: Accounting & Finance Job Number: 27384

Job Description

Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Information Technology & Services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Credit and Collections Analyst for a contract position! Interested? Get more details below.
  • Contract Duration: 3 months
  • Worksite Location: Westminster, CO | Hybrid 
  • Compensation: $27.00-$32.00 per hour
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:  https://www.dahlconsulting.com/benefits-w2fta/

What you'll do as the Credit and Collections Analyst: 
  • Oversee the full cycle of accounts receivable management, including account setup, collection activities, and cash collections
  • Handle customer disputes to achieve mutually beneficial outcomes for both the customer and the company
  • Focus on collection efforts such as customer calls, sending statements, reminder notices, invoices, and processing payments
  • Review and process credit applications and recommend or approve appropriate credit limits
  • Review sales orders placed on credit hold and make necessary approvals to release holds
  • Perform account reconciliations and manage dispute resolution
  • Process credit card transactions and monitor monthly auto-pay activities
  • Communicate with customers via phone and email, ensuring professional and timely interactions
  • Log all customer interactions and collection activities into the collection software system
  • Act as a liaison between internal business units (BUs), the Order-to-Cash team, and customers to ensure effective issue resolution
  • Maintain efficient processes and high customer service standards to ensure positive customer experiences
  • Manage risks by creating win-win scenarios between the company and customers
  • Handle third-party collection agency placements, including managing bankruptcy processes and documentation
  • Produce reports as required by the CMA or other internal customers (e.g., BU controllers)
What you'll bring to the Credit and Collections Analyst role: 
  • 4-year degree preferred
  • 5+ years of experience in credit and collections, customer service, or related fields with increasing responsibilities
  • Previous B2B Collections experience
  • Proficiency with NetSuite and Google Sheets
  • Strong customer service orientation
  • Expertise in account reconciliation
  • Demonstrated experience in managing portfolios in a publicly traded company with substantial end-user sales
  • Strong analytical, math, and account reconciliation abilities
  • Proficient with Oracle, NetSuite, and GetPaid preferred
  • Advanced skills in Microsoft Office and Google Sheets, Docs, and Slides

This position will be open until filled, but will not be open past 1/31/2025

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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About Westminster, CO

Discover exciting job opportunities in and around Westminster, Colorado! Nestled near the stunning Rocky Mountains, this vibrant area provides a perfect blend of urban convenience and outdoor adventure. With a booming economy and a variety of industries, Westminster offers boundless opportunities for career growth and development. From exploring the historic Butterfly Pavilion to enjoying the flavors of local craft breweries, this area boasts a unique culture and charm that is hard to resist. Don't miss out on the chance to work near iconic landmarks like Standley Lake or catch a game at the nearby Broncos Stadium at Mile High. Begin your career journey in Westminster and unlock a world of possibilities. Explore our job listings today!