Search Jobs

Customer Advocate

Eden Prairie, MN 55344

Posted: 03/09/2023 Employment Type: Permanent Category: Business Professional Job Number: 24987 Pay Rate: $75,000

Job Description

Do you have great B2B customer service skills and thrive in a fast-paced work environment? Dahl Consulting is currently partnering with a leading company in the industrial equipment supplier industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Advocate for a permanent position! Interested? Get more details below!
  • Worksite Location: Onsite in Eden Prairie office
  • Salary: $65,000-$75,000
What you will do as a Customer Advocate:
  • Manage and coordinate resources, people, tools, and processes to ensure delivery of orders
  • Provide responsive resolution to customer problems on FAST Lane Orders
  • Resolve order issues through appropriate assessments, escalation, and tracking processes
  • Maintain tracking and measurement system to enable measurement and reporting of customer issues
  • Analyze worldwide trends in ZIZO order type data and develop recommendations for preventing future technology-related product issues and order process or contract management issues
  • Facilitate and conduct cross functional internal review meetings
What you will bring to the Customer Advocate role:
  • Associate degree in marketing, operational management, or technical discipline
  • 10+ years of experience in planning, scheduling, manufacturing operations or purchase management
  • 5+ years of experience in customer facing positions in a manufacturing setting
  • Strong B2B customer service and order administration background
  • High attention to detail, problem solving, and communication skills
  • Intermediate to advanced Microsoft Excel skills
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Apply Online

Send an email reminder to:

Refer A Friend

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.