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Dahl Consulting
https://www.dahlconsulting.com/wp-content/uploads/2020/09/JB-Square-200x200-1.png
http://www.dahlconsulting.com
http://www.dahlconsulting.com
USD
75000
YEAR
true
Customer Advocate
Eden Prairie, MN 55344 US
Posted: 03/09/2023
2023-03-09
2023-04-21
Employment Type:
Permanent
Category: Business Professional
Job Number: 24987
Pay Rate: $75,000
Job Description
Do you have great B2B customer service skills and thrive in a fast-paced work environment? Dahl Consulting is currently partnering with a leading company in the industrial equipment supplier industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Advocate for a permanent position! Interested? Get more details below!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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- Worksite Location: Onsite in Eden Prairie office
- Salary: $65,000-$75,000
- Manage and coordinate resources, people, tools, and processes to ensure delivery of orders
- Provide responsive resolution to customer problems on FAST Lane Orders
- Resolve order issues through appropriate assessments, escalation, and tracking processes
- Maintain tracking and measurement system to enable measurement and reporting of customer issues
- Analyze worldwide trends in ZIZO order type data and develop recommendations for preventing future technology-related product issues and order process or contract management issues
- Facilitate and conduct cross functional internal review meetings
- Associate degree in marketing, operational management, or technical discipline
- 10+ years of experience in planning, scheduling, manufacturing operations or purchase management
- 5+ years of experience in customer facing positions in a manufacturing setting
- Strong B2B customer service and order administration background
- High attention to detail, problem solving, and communication skills
- Intermediate to advanced Microsoft Excel skills
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#LI-BK1
