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Customer Satisfaction Coordinator - Part-time

Plymouth (Bass Creek), MN 55442

Posted: 05/19/2023 Employment Type: Contract Category: Business Professional Job Number: 25293

Job Description

Looking for a part-time role in the Plymouth area? Don’t miss this role! Dahl Consulting is currently partnering with Polaris, a leader in the powersports industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Satisfaction Coordinator for a contract, part-time position! Interested? Get more details below.
  • Contract Duration: 6-months + the potential to extend
  • Worksite Location: Plymouth, MN
  • Work Schedule: 20 hours per week
Customer Satisfaction Coordinator Job Description
The Customer Satisfaction Coordinator will manage operational tasks for a variety of surveys that make up the Customer Satisfaction program for Polaris. The coordinator will work directly with internal clients to assess needs, direct them to resources when needed, or work with the external vendor to execute more complex projects. 

What you’ll do as the Customer Satisfaction Coordinator:
  • Manage execution of multiple Customer Satisfaction Surveys across Polaris including ongoing maintenance, managing updates, and ensuring accuracy of data files
  • Update or create process documentation for management of each survey
  • Be knowledgeable on the basics of all the Customer Satisfaction surveys, helping colleagues access dashboards and get answers to their questions
  • Project manage any modifications to existing surveys
  • Be a common point of contact for the external survey platform vendor to assist connecting with Polaris stakeholders
  • Manage monthly task required to keep some Customer Satisfaction programs running, with a strong attention to detail
  • Report on vendor servicing hours being used by different teams
What you’ll bring to the Customer Satisfaction Coordinator role:
  • Bachelor is Science or Bachelor of Arts degree
  • 1-3+ years of experience in a business environment
  • Self-motivated and process oriented
  • Ability to work effectively in a fast-paced culture
  • Ability to manage multiple projects and streamline process
  • Experienced in project management, documenting process, and Medallia or equivalent platform
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

To learn more about working for Polaris through DAHL, visit

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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