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Customer Service Representative
Job Description
- Contract Duration:Â 7 months
- Worksite Location: Wichita, KS
- Compensation: $17.62 per hour
- Prepare and submit accurate export documentation for ocean shipments, including bills of lading, EEI filings, and import ISF filings, ensuring compliance with U.S. Customs and Bureau of Census regulations
- Coordinate with carriers, brokers, third-party facilities, and global stakeholders to execute shipments and resolve documentation issues
- Manage customer requests and problem resolution using SAP and internal systems
- Communicate shipment updates and requirements with internal teams and external partners
- Support import coordination, including broker engagement and regulatory compliance
- Contribute to ongoing documentation accuracy and stakeholder communication across business units
- High school diploma or GED (Associate’s degree preferred)
- At least 1 year of office experience; 2+ years in logistics, transportation, or supply chain preferred
- Proficiency in Microsoft Office, especially Excel
- Experience with SAP, AS/400, or GT Nexus preferred
- Familiarity with Incoterms, customs clearance, insurance, and claims
- Excellent written and verbal communication skills
- Strong organizational, analytical, and problem-solving abilities
- Ability to work independently and collaboratively across diverse global teams
- Flexibility to adapt in a dynamic environment with multiple systems and shifting priorities
- Willingness to work overtime as needed
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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