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Eagan, MN 55121

Posted: 08/18/2025 Employment Type: Contract Category: Information Technology Job Number: 28337 Work Setting:

Job Description

Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leading health insurance agency. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Desktop Support Technician for a contract position! Interested? Get more details below.

Contract Duration: 8 months
Worksite Location: Eagan, MN
Compensation: $23.00-$25.00 per hour

What you’ll do as the Desktop Support Technician:

Prioritize incoming service requests to provide or restore business functionality within service level requirements
Load and configure specified software, such as operating systems, productivity applications, and specialty applications
Provide Level 3 support for hardware and software, including diagnostics of system hardware, software, and operator problems
Resolve the problems or transfer to the appropriate support group for resolution
Document problem resolution and close incidents in the problem tracking system
Perform executive support and assist in executive presentations involving desktop setup, use of PowerPoint and other media-based tools, projectors, etc.
Perform printer support for network-connected printers within the Desktop OS, multifunctional printing/copying devices, and escalate critical performance issues to the appropriate support teams
Gather asset-tracking information for each repair/request transaction

What you need to become the Desktop Support Technician:

Associate/Technical degree in computer science or a similar topic, or certifications relating to support areas, and 3 years of experience providing desktop support services at a large corporate business, OR 5 years of experience in providing desktop support services at a large corporate business in lieu of a degree
Breadth of cross-environment understanding and experience
Good working knowledge of workstation hardware and software, including operating systems, desktop applications, and networking systems
Demonstrated ability to interpret and resolve problems in a timely manner
Demonstrated ability to learn new concepts quickly due to the rapidly deployed changes and the complexity of the computing environment
May require study outside of normal business hours
Ability to lift heavy computer equipment (up to 50 pounds) with or without reasonable accommodations
Ability to travel (minimal 5-10%)
Some after-hours work is expected for enterprise changes and desktop implementations

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/

Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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About Eagan, MN

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant city of Eagan, Minnesota! Nestled in the Land of 10,000 Lakes, Eagan offers a perfect blend of urban amenities and natural beauty. With easy access to the Mall of America, the stunning Minnesota River Valley, and the picturesque Lebanon Hills Regional Park, Eagan is a haven for outdoor enthusiasts and culture seekers alike. Discover the charm of this bustling city known for its diverse culinary scene, captivating art galleries, and top-notch sports teams like the Minnesota Vikings. Start your job search in Eagan today and unlock endless possibilities for growth and success!