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Financial Services Associate
St. Cloud, MN 56301 US
Job Description
- Contract Length: 6+ months
- Worksite Location: Onsite in the St. Cloud office
- Work Hours: Monday-Friday, 8:30 am-5:00 pm
- Pay Rate: $18.00 per hour
The Financial Services Associate will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.
What you will do as the Financial Services Associate:
- Handle complex and escalated issues from financial professionals and customers
- Provide support to our clients with the navigation and use of various systems
- Maintain minimum call handling requirements and quality review scores
- Utilize CRM tool to accurately record each call
- Work to assist callers without requiring outside assistance
- High school diploma or GED
- 1+ years of call center experience
- Proficiency in Microsoft Office tools
- Strong customer service, communication, interpersonal, and problem solving skills
- Understanding of financial services industry preferred
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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