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Financial Services Associate

St. Cloud, MN 56301

Posted: 01/29/2024 Employment Type: Contract Job Number: 26260

Job Description

Kickstart your new career with this dynamic organization! Dahl Consulting is currently partnering with a leading company in the financial services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Financial Services Associate for a contract position! Interested? Get more details below!

  • Contract Duration: 6+ months
  • Worksite Location: St. Cloud, MN
  • Hours: Monday-Friday, 8:30am - 5:00pm
  • Compensation: $18.00 per hour

Financial Services Associate Job Description
The Financial Services Associate will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.

What you will do as the Financial Services Associate:

  • Handle complex and escalated issues from financial professionals and customers
  • Provide support to our clients with the navigation and use of various systems
  • Maintain minimum call handling requirements and quality review scores
  • Utilize CRM tool to accurately record each call
  • Work to assist callers without requiring outside assistance

What you will bring to the Financial Services Associate role:

  • High school diploma or GED
  • 1+ years of call center experience
  • Proficiency in Microsoft Office tools
  • Strong customer service, communication, interpersonal, and problem solving skills
  • Understanding of financial services industry preferred

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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