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Dahl Consulting
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Financial Services Call Center Representative
Posted: 04/29/2024
2024-04-29
2024-08-25
Employment Type:
Contract
Category: Administrative, Clerical & Customer Service
Job Number: 26611
Job Description
Kickstart your new career with this dynamic organization! Dahl Consulting is currently partnering with a leading company in the financial services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Financial Services Call Center Representative for a contract position! Interested? Get more details below!
Financial Services Call Center Representative Job Summary:
The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.
What you will do as the Financial Services Call Center Representative:
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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- Contract Length: 6+ months, possible extensions
- Worksite Location: On-site in St. Cloud, MN
- Work Hours: Monday-Friday, 8:30am-5:00pm CST
- Pay Rate: $19.00 per hour W2
Financial Services Call Center Representative Job Summary:
The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.
What you will do as the Financial Services Call Center Representative:
- Handle complex and escalated issues from financial professionals and customers
- Provide support to our clients with the navigation and use of various systems
- Maintain minimum call handling requirements and quality review scores
- Utilize CRM tool to accurately record each call
- Work to assist callers without requiring outside assistance
- High School Diploma or GED
- 1+ years of customer service experience
- Proficiency in Microsoft Office tools
- Strong customer service, communication, interpersonal, and problem solving skills
- Understanding of the financial services industry preferred, but not required
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed