Search Jobs
Dahl Consulting
https://www.dahlconsulting.com/wp-content/uploads/2020/09/JB-Square-200x200-1.png
http://www.dahlconsulting.com
http://www.dahlconsulting.com
true
Fulfillment Coordinator
Plymouth (Bass Creek), MN 55442 US
Posted: 05/22/2023
2023-05-22
2023-06-28
Employment Type:
Contract
Category: Business Professional, DAHL Grads & Early Talent
Job Number: 25297
Job Description
Seeking a new job opportunity in the Plymouth area? Don’t miss this role! Dahl Consulting is currently partnering with Polaris, a leader in the powersports industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Fulfillment Coordinator for a contract position! Interested? Get more details below.
As part of the Polaris Parts, Garments & Accessories (PG&A) team, the Fulfillment Coordinator is an integral part of the E-Commerce team, with responsibility for the maintenance and improvement of daily order management and customer service operations. This critical role will focus on delivering a seamless fulfillment and customer service experience. The role will work closely with Fulfillment Experience team, Polaris Dealers, Logistics, and Customer Service Agents. The fulfillment specialist should possess problem solving skills, be detailed oriented, and have a customer-centric mindset. Â
What you’ll do as a Fulfillment Coordinator:
At DAHL, we want to get to know each candidate we interact with as a person, not just as a resume. Our recruiting team are like career counselors who connect candidates to careers with amazing companies, at NO COST to you. Partner with us to find a great opportunity with a company that not only values the talent you bring to your role but also you as an individual! If you're not sure what that looks like, let us help.
In addition to competitive pay, we offer the following:
To learn more about working for Polaris through DAHL, visit www.dahlconsulting.com/work4polaris/
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#DAHL.Grads
#DG.Indeed
#LI-JG1
- Contract Duration: 6-months
- Worksite Location: Plymouth, MN
As part of the Polaris Parts, Garments & Accessories (PG&A) team, the Fulfillment Coordinator is an integral part of the E-Commerce team, with responsibility for the maintenance and improvement of daily order management and customer service operations. This critical role will focus on delivering a seamless fulfillment and customer service experience. The role will work closely with Fulfillment Experience team, Polaris Dealers, Logistics, and Customer Service Agents. The fulfillment specialist should possess problem solving skills, be detailed oriented, and have a customer-centric mindset. Â
What you’ll do as a Fulfillment Coordinator:
- Monitor all open orders on eCommerce channels to ensure they are following the appropriate order path
- Identify order issues, and accurately document the scenario when discrepancies are found
- Partner with the Fulfillment Specialist and occasionally Polaris Development team when technical order issues arise. Clearly communicate the issue and impact to the teams, so they can assist with resolution
- Utilize reporting tools to monitor and evaluate many orders at a time to identify themes in fulfillment issues
- Monitor and analyze dropship orders to ensure they are being executed efficiently, and in a timely manner
- Partner with drop shippers via phone and e-mail to triage issues that arise
- Monitor and analyze Ship to Dealer orders to ensure they are following the necessary order path, and in a timely manner
- Communicate with dealers via phone and email to ensure they are completing operational tasks
- Partner with cross-functional teams to resolve inventory and order issues as they arise
- Partner with the Customer Service agents to understand how customer touchpoints are impacted by all fulfillment partners actions and decisions
- Work side by side, and as a back-up to our customer service agents to directly interact with customers in all channels
- Bachelor's degree in Business or related experience
- 1+ years of experience in E-Commerce order fulfillment, digital product management, account management, customer service and/or operations roles preferred
- Excellent PC skills required, including Microsoft Excel, Word, and PowerPoint
- Solid math, analytical and problem-solving skills
- Interest or experience in working with data tools and analyzing large data sets
At DAHL, we want to get to know each candidate we interact with as a person, not just as a resume. Our recruiting team are like career counselors who connect candidates to careers with amazing companies, at NO COST to you. Partner with us to find a great opportunity with a company that not only values the talent you bring to your role but also you as an individual! If you're not sure what that looks like, let us help.
In addition to competitive pay, we offer the following:
- Employee health benefit offering (medical, dental, vision), including family coverage
- Flexible schedules and work location available
- Retirement plan options and 401(k) employer match
- Access to health and wellness app
- BONUS opportunities for reviews and referrals
- Weekly paychecks
To learn more about working for Polaris through DAHL, visit www.dahlconsulting.com/work4polaris/
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#DAHL.Grads
#DG.Indeed
#LI-JG1
