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Health Plan Specialist

Minnetonka, MN 55305

Posted: 09/04/2024 Employment Type: Contract-to-Hire Category: Business Professional Job Number: 27090

Job Description


Join our team! Dahl Consulting is currently partnering with a leading company in the health care industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Health Plan Specialist for a contract-to-hire position! Interested? Get more details below!
  • Contract Duration: Contract-to-hire
  • Worksite Location: Remote

What you'll do as the Health Plan Specialist:
  • Assist members with questions about benefits
  • Treat customers with respect and courtesy and always act with the customer in mind
  • Represent client in a professional manner
  • Maintain and restore customer relationships with client
  • Work efficiently by utilizing online tools and resources
  • Resolve customer issues with a high degree of accuracy and timely follow-up
  • Provide end-to-end resolution of all issues by maintaining ownership and retaining all documentation to ensure complete, accurate, and timely resolution.
  • Able to work independently while thinking critically
  • Able to problem-solve

What you'll bring to the Health Plan Specialist role:
  • Excellent customer service & soft skills
  • 1+ years of customer service experience (face-to-face or phone)
  • Proficiency in
  • Using multi-screen workstations
  • Using multiple applications simultaneously
  • MS Office applications
  • Excellent prior attendance history
  • Flexibility with schedule and working occasional weekend hours
  • Critical-thinking skills, and a keen ability to show empathy, problem solve, and explain complex situations
  • The desire to advance their careers and grow with an organization

Take the next step to your new career! To submit yourself for consideration this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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About Minnetonka, MN

Discover exciting job opportunities in the enchanting Minnetonka, Minnesota area! Embrace a thriving professional scene amidst the picturesque landscapes and vibrant culture this region has to offer. From the iconic Minnehaha Falls to the renowned Guthrie Theater, there's no shortage of attractions to explore during your off hours. Indulge in the local delicacies like Juicy Lucy burgers and explore the numerous art galleries and parks that make this area truly unique. Whether you're a sports enthusiast cheering for the Vikings at U.S. Bank Stadium or seeking tranquility in the stunning Lake Minnetonka, this region promises growth opportunities and a fulfilling career path. Start your journey today by exploring our latest job listings in Minnetonka, MN!