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IT Support & Trainer

Plymouth, MN 55441

Posted: 05/18/2023 Employment Type: Contract Category: Information Technology Job Number: 25291

Job Description

Are you looking for a place to develop and build your career? Dahl Consulting is currently partnering with a leader in the food industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an IT Support & Trainer for a contract position! Interested? Get more details below.
  • Contract Duration: 12-18 Months
  • Worksite Location: Plymouth, MN
IT Support & Trainer Job Description
As IT Support & Trainer, you will be responsible for delivering training programs to staff members and property management professionals, enabling them to effectively utilize the Rent Cafe platform for the intake of applicants and recertification of existing residents at affordable housing properties. Your role will involve designing, implementing, and delivering training materials, conducting workshops, and providing ongoing support to ensure a smooth transition and efficient utilization of the Rent Cafe system.

What you’ll do as the IT Support & Trainer:
  • Design training materials, including presentations, manuals, and interactive modules, tailored to the specific needs of affordable housing professionals
  • Create engaging and interactive training sessions that cover the functionality and features of the platform
  • Conduct in-person and virtual training sessions to ensure effective understanding and utilization
  • Offer continuous support to users of the Rent Cafe, answer questions and troubleshoot issues promptly and effectively
  • Stay up to date with system updates and enhancements, and effectively communicate these changes to users
  • Liaise with property management teams, supervisors, and other relevant stakeholders to understand their training needs and align training programs accordingly
  • Collaborate with the development team to provide feedback on user experiences and suggest improvements to enhance the platform's usability
  • Keep abreast of affordable housing regulations, policies, and industry best practices to ensure accurate and up-to-date training content
What you’ll bring to the IT Support & Trainer role:
  • Bachelor's degree in a relevant field or equivalent work experience
  • Proven experience as a trainer or educator, preferably in the affordable housing or property management industry
  • Familiarity with the Rent Cafe platform, Yardi Voyager, or similar property management software is highly desirable
  • Strong presentation and facilitation skills, with the ability to engage and educate diverse audiences effectively
  • Demonstrated ability to assess training needs, develop training materials, and evaluate training effectiveness
  • Strong problem-solving and troubleshooting skills, with the ability to provide timely and efficient support
  • Willingness to travel occasionally for in-person training sessions, conferences, or meetings
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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