Search Jobs
Desktop Support
Posted: 05/01/2026
Employment Type:
Contract
Category: Information Technology
Job Number: 29328
Pay Rate: $18-20/hr
Job Description
Title: Desktop Support
Location: Downers Grove, IL
Job Type: Contract (12 Months)
Compensation: $18 -$20 p/hÂ
Industry: Insurance & Financial Services
---
About the Role
We are seeking a Desktop Support specialist to join our team in support of a large, highly regulated enterprise operating within the insurance and financial services industry. This role provides hands-on technical support in a complex corporate environment, partnering closely with internal business users, IT teams, and engineering partners. The ideal candidate brings strong customer service skills, technical depth, and the ability to lead and support multiple initiatives simultaneously.
Job Description
In this role, you will, coordinate, and deliver technical support related to the implementation, installation, and maintenance of end-user computing environments and associated technologies. You will work within established enterprise guidelines to resolve issues efficiently while providing an exceptional customer experience.
This position also includes mentoring team members, contributing to project execution, and serving as a role model for professionalism and adherence to organizational standards.
What Will You Do?
Qualifications
Required
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Location: Downers Grove, IL
Job Type: Contract (12 Months)
Compensation: $18 -$20 p/hÂ
Industry: Insurance & Financial Services
---
About the Role
We are seeking a Desktop Support specialist to join our team in support of a large, highly regulated enterprise operating within the insurance and financial services industry. This role provides hands-on technical support in a complex corporate environment, partnering closely with internal business users, IT teams, and engineering partners. The ideal candidate brings strong customer service skills, technical depth, and the ability to lead and support multiple initiatives simultaneously.
Job Description
In this role, you will, coordinate, and deliver technical support related to the implementation, installation, and maintenance of end-user computing environments and associated technologies. You will work within established enterprise guidelines to resolve issues efficiently while providing an exceptional customer experience.
This position also includes mentoring team members, contributing to project execution, and serving as a role model for professionalism and adherence to organizational standards.
What Will You Do?
- Coordinate and provide technical support for computers, network equipment, audio/visual systems, servers, and related peripherals.
- Support implementation and installation activities in accordance with enterprise standards and processes
- Analyze, diagnose, document, and resolve hardware, software, network, audio/visual, and infrastructure-related issues.
- Build and maintain positive working relationships with customers, management, engineering partners, and peers.
- Act as a role model by demonstrating professionalism and supporting corporate culture.
- Apply strong analytical, business, and technical skills to support internal customers
- Provide guidance to customers regarding equipment standards and appropriate expenditures.
- Ensure compliance with policies related to asset management, travel expenses, and overtime.
- Perform other duties as assigned based on business needs.
Qualifications
Required
- High school diploma or equivalent.
- Minimum of three (3) years of customer-facing, end-user technology support experience.
- Advanced knowledge of Microsoft operating systems and Microsoft Office products.
- Strong customer service, interpersonal, and communication skills (written and verbal).
- Active, valid driver’s license.
- Knowledge of macOS, iOS, and Apple devices.
- Advanced understanding of desktop and laptop configurations and operating systems.
- Experience with telephony/VoIP systems, audio/visual and collaboration tools, servers, and network technologies.
- Strong leadership and project management skills.
- Ability to manage multiple large initiatives while supporting daily operational needs.
- Demonstrated ability to adjust priorities in a fast-paced, dynamic environment.
- Proven experience interfacing effectively with customers and IT partners in support scenarios.
- Ability to assess customer needs accurately and respond with urgency within agreed timelines.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Downers Grove, IL
Ready to take the next step in your career? Explore our job opportunities in the vibrant area surrounding Downers Grove, Illinois. Nestled in the heart of the Prairie State, this region offers a perfect blend of suburban charm and urban convenience. Home to lush parks like Lyman Woods and the captivating Morton Arboretum, as well as renowned art galleries like the Cleve Carney Museum of Art, there is no shortage of inspiration here. Indulge in local delicacies like deep-dish pizza and Chicago-style hot dogs, then catch a show at the historic Tivoli Theatre. With proximity to professional sports teams like the Chicago Bulls and White Sox, as well as easy access to downtown Chicago's bustling cultural scene, endless opportunities for growth and success await you in the Downers Grove area. Explore our listings today and discover your next career adventure!