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Dahl Consulting
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Member Services Coordinator | Real Estate
Posted: 11/21/2024
2024-11-21
2025-01-04
Employment Type:
Permanent
Category: Business Professional
Job Number: 27383
Job Description
Seeking a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leading real estate company. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Member Services Coordinator for a permanent role. Interested? Get more details below!
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
- Worksite Location: Minneapolis, MN
- Pay: $43,000/annually
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- Support members, visitors and guests by providing professional, accurate and timely response to inquiries via phone, in-person, and email
- Resolve issues that arise using documentation and departmental resources
- De-escalate situations involving dissatisfied members offering patient assistance and support
- Utilize technology to address member needs
- Collaborate with other staff and key stakeholders to support continuous improvement in customer service
- Responsible for special projects or areas of focus as needed by the department
- Engage in the organization’s mission and values
- Collaborate with MAR staff by valuing people, teamwork, relationships, and wellbeing
- 2+ years of administrative, customer service, or call center work experience
- Excellent phone skills and ability to listen empathically and problem solve
- Excellent written and verbal communication skills
- Ability to analyze and solve problems in a fast-paced environment
- Strong customer centric orientation
- Proficient in Microsoft Office products (Excel, Word and Outlook)
- Prior experience with, or willingness to learn, phone software and CRM tools
- Ability to take a solution-based approach to overcoming challenges and remains resilient
- Ability to meet challenging situations and unsatisfied customers with calm and patience
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
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