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Operations Support Associate
Job Description
- Contract Duration:Â 5 months
- Worksite Location:Â Eden Prairie, MN
- Compensation: $22.00-$23.00 per hour
- Identify and resolve issues using technology and processes, collaborating with team members to remove roadblocks
- Build relationships with internal and external parties to manage product, pricing, and transportation needs
- Learn and manage order activities, ensuring accuracy and timely completion in operating systems
- Coordinate order-related tasks such as shipment tracking, exception management, inventory reconciliation, invoicing, claims, and pricing
- Troubleshoot and resolve issues with orders that do not process correctly by working with clients, transportation providers, and suppliers
- Maintain accurate item-level data in company systems, including pack sizes, pricing, and commodity descriptions
- Communicate with vendors to ensure continuous supply and prevent service failures
- Provide excellent customer service through professional communication and prompt issue resolution
- Track and report operational status and performance metrics
- Meet tactical and operational KPI targets
- Support process improvement initiatives to drive operational efficiency
- High school diploma or GED
- Ability to work a flexible schedule, including some weekends
- Bachelor's degree in Supply Chain, Logistics, or Operations Management preferred
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong customer service and problem-solving skills
- Process-oriented mindset with a focus on continuous improvement
- Excellent written and verbal communication skills
- Attention to detail and ability to work in a fast-paced environment
- Ability to resolve issues effectively and in a timely manner
- Commitment to a diverse and inclusive work environment
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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