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Dahl Consulting
https://www.dahlconsulting.com/wp-content/uploads/2020/09/JB-Square-200x200-1.png
http://www.dahlconsulting.com
http://www.dahlconsulting.com
USD
22.00
HOUR
true
Operations Support Specialist
Posted: 10/22/2025
2025-10-22
2025-12-19
Employment Type:
Contract-to-Hire
Category: Business Professional
Job Number: 28609
Pay Rate: 22.00
Job Description
Title: Operations Support Specialist
Location: Sauk Rapids, MN
Job Type: Contract-to-Hire
Compensation: $22.00 - $27.00 per hour
Must have: Proficiency in Microsoft Excel
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About the Role
Dahl Consulting is currently partnering with a leading outdoor and sporting goods manufacturer to hire an Operations Support Specialist. This role manages the end-to-end customer order process, including order entry, account setup, and tracking in Microsoft D365. It serves as a key customer contact, handling inquiries, complaints, and coordination with warehouses and internal teams. The position also supports co-op advertising programs, resolves invoice issues, maintains distributor relationships, and performs general office and administrative tasks as needed.
Job Description
In this role, you will:
Qualifications
Required:
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
Location: Sauk Rapids, MN
Job Type: Contract-to-Hire
Compensation: $22.00 - $27.00 per hour
Must have: Proficiency in Microsoft Excel
---
About the Role
Dahl Consulting is currently partnering with a leading outdoor and sporting goods manufacturer to hire an Operations Support Specialist. This role manages the end-to-end customer order process, including order entry, account setup, and tracking in Microsoft D365. It serves as a key customer contact, handling inquiries, complaints, and coordination with warehouses and internal teams. The position also supports co-op advertising programs, resolves invoice issues, maintains distributor relationships, and performs general office and administrative tasks as needed.
Job Description
In this role, you will:
- Process orders received via phone, website, electronic data interchange (EDI) or other PO forms
- Review product availability and orders in the company ERP system (Microsoft D365 platform)
- Create customer accounts for new customers in Microsoft D365 system
- Follow up on customer inquiries and update customer records as necessary
- Answer phones and direct calls accordingly
- Assist in documenting and handling of customer complaints
- Communicate with off-site warehouse regarding ship dates, freight charges, follow up and track orders
- Manage co-op advertising program for all customers, confirming proof of performance with sales & marketing department, and issuing credit/debit memos accordingly
- Maintain domestic and international distributor relations
- Collaborate with corporate Accounts Receivable and Import departments to solve invoice inquiries
- Perform general clerical duties to include but not limited to photocopying, faxing, scanning, filing, ordering office supplies/equipment and responsible for all incoming and outgoing mail and shipments
- Perform miscellaneous other assignments with a high degree of urgency and flexibility
Qualifications
Required:
- Minimum of 2 years customer service or account representative experience
- Ability to work with little or no supervision
- Proficiency in Microsoft Excel
- Associate or bachelor’s degree in business, communications, finance or related field
- Experience working with ERP systems/Microsoft D365
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
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Ready to take the next step in your career? Explore job opportunities in the vibrant area around Sauk Rapids, Minnesota! Nestled along the majestic Mississippi River, this region is brimming with charm and opportunities for growth. Whether you're drawn to the historic charm of the Munsinger Clemens Gardens, the lively art scene at the Paramount Center for the Arts, or the mouthwatering Nordic cuisine at the Olde Brick House, there's something for everyone here. Plus, with easy access to outdoor adventures at the beautiful Riverside Park and the excitement of cheering on the local St. Cloud Rox baseball team at the Joe Faber Field, this area has it all. Discover your next career move in the enchanting surroundings of Sauk Rapids, MN!