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Dahl Consulting
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Order Administration Representative
Posted: 09/16/2024
2024-09-16
2024-11-04
Employment Type:
Contract
Category: Administrative, Clerical & Customer Service
Job Number: 27137
Job Description
Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Information Technology & Services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Order Administration Representative for a contract position! Interested? Get more details below.
As an Entry-Level Order Administration Representative, you will be an essential part of the sales and order-to-cash cycle responsible for supporting business divisions with processing and managing customer orders accurately and efficiently. Your role involves collaborating with various departments, including sales, customer service, logistics, and finance, to ensure a seamless order-to-cash process. You will play a critical role in maintaining customer satisfaction, business division support, trade and revenue compliance and contributing overall success
What you’ll do as Order Administration Representative:
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
- Contract Duration: 6 Months
- Worksite Location: Dayton, OH (Hybrid)
As an Entry-Level Order Administration Representative, you will be an essential part of the sales and order-to-cash cycle responsible for supporting business divisions with processing and managing customer orders accurately and efficiently. Your role involves collaborating with various departments, including sales, customer service, logistics, and finance, to ensure a seamless order-to-cash process. You will play a critical role in maintaining customer satisfaction, business division support, trade and revenue compliance and contributing overall success
What you’ll do as Order Administration Representative:
- Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through order management systems
- Assist sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems
- Monitor status of orders to ensure timely fulfillment and delivery
- Proactively communicate with customers regarding delays or issues that may arise during order processing
- Address customer inquiries related to order status, software provisioning, shipping information, and product availability
- Provide timely and courteous responses to maintain high levels of customer satisfaction
- Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment
- Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy
- Verify accuracy of order details i.e. pricing, part #’s, customer contact, delivery information and quantities before processing orders
- Identify and rectify any discrepancies or errors with customers
- High School diploma or GED; 2+ Year degree is preferred
- Education or training in business administration, software delivery or supply chain management is a plus
- Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions
- Strong organizational skills, attention to detail and accuracy in data entry and order processing
- Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
- Problem-solving and critical-thinking abilities to resolve order-related issues effectively
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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