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Patient Services Coordinator

Ballston Spa, NY 12020

Posted: 04/29/2024 Employment Type: Permanent Category: Administrative, Clerical & Customer Service Job Number: 26614

Job Description

Bring your customer service skills to this growing team in New York! Dahl Consulting is currently partnering with a leading company in the healthcare industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Patient Services Coordinator for a permanent position! Interested? Get more details below!
  • Worksite Location: On-site in Ballston Spa, New York
  • Work Hours: 9:00am-5:00pm, Monday-Friday
  • Hourly Rate: $18.00-$19.50 per hour, based on skills & experience

Patient Services Coordinator Job Summary:
The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout their journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more.

What You’ll do as the Patient Services Coordinator:
  • Receive all patients into the clinic according to standards set forth by the company
  • Answer phones promptly using standard greeting and follow phone scripts
  • Review charts for upcoming patient appointments using company checklist
  • Administer patient intake forms at check-in
  • Manage patient schedule on behalf of Clinic Team, schedule and confirm all patient appointments
  • Use strategic scheduling to accommodate same- or next-day new patient appointments
  • Prep schedule in advance for daily Opportunities and Special Events
  • Manage patient accounts receivable, deposits and inventory for Clinic Team
  • Track all orders, sales and payments through PMS system
  • Reconcile all deposits daily and report weekly
  • Collect patient insurance information and verify benefits
  • Submit insurance billing requests. Monitor claim status for follow-up as needed
  • Place follow-up calls to patients included in remarketing outreach and campaign reports as received
  • Adhere to HIPAA guidelines and protect patient privacy

What You Need to Become the Patient Services Coordinator:
  • High school diploma preferred or equivalent work history
  • Some experience in a customer service or retail position desirable
  • Solid computer skills and knowledge of Microsoft Office Programs
  • Industry familiarity preferred, but not required
  • Excellent Customer Service skills
  • Must have a strong desire to learn and the ability to multi-task

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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About Ballston Spa, NY

Discover exciting job opportunities around Ballston Spa, NY, and take the next step in your career journey! Located in Saratoga County, just a short drive from the vibrant city of Albany, Ballston Spa offers a perfect blend of small-town charm and big-city amenities. Known for its historic architecture, picturesque parks like Ballston Creek Park and Kelley Park, and the nearby Saratoga Spa State Park, this region provides a serene backdrop for professional growth. Enjoy the renowned Saratoga Performing Arts Center for world-class performances, indulge in the Saratoga Race Course's horse racing traditions, or savor the taste of local delicacies at charming cafes and restaurants. With a rich cultural scene, including galleries like the Saratoga Arts Center, theaters like the Saratoga Shakespeare Company, and an array of recreational activities, Ballston Spa embodies the ideal work-life balance. Join us in exploring new career possibilities in this captivating area!