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Dahl Consulting
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Patient Services Coordinator
Posted: 11/14/2024
2024-11-14
2025-01-01
Employment Type:
Permanent
Category: Administrative, Clerical & Customer Service
Job Number: 27356
Job Description
Bring your customer service skills to this new role! Dahl Consulting is currently partnering with a leading health services company. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Patient Services Coordinator for a permanent role. Interested? Get more details below!
The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts, and more. The PSC is an essential component of the Clinic Team and a steward of its resources.
What you’ll do as a Patient Services Coordinator:
What you need to become a Patient Services Coordinator:
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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- Worksite Location: Tucson, AZ
- Compensation: $19.00 per hour
The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts, and more. The PSC is an essential component of the Clinic Team and a steward of its resources.
What you’ll do as a Patient Services Coordinator:
- Immediately acknowledge, greet and service all guests in a friendly, professional manner.
- Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports
- Utilize elevated customer service approach and communication style when working with patients
- Direct and answer calls in a timely, professional fashion
- Strategically manage patient schedule on behalf of Clinic Team
- Understand, support and track current marketing initiatives for the clinic
- Organize office, maintain supplies, and ensure accurate patient files
- Protect Patients Privacy, collect insurance information, and complete insurance Authorization
- Maintain day-to-day operational procedures
What you need to become a Patient Services Coordinator:
- High school diploma preferred or equivalent work history
- 1+ years of experience in a customer service or retail position preferred
- Proficient computer skills and knowledge of Microsoft Office Programs
- Industry familiarity encouraged
- Ability to manage all confidential information with complete discretion
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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