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Plan Build and Benefit Configuration Manager
Job Description
Location: Remote
Job Type: Permanent/Direct-Hire
Compensation: $95,000 - $115,000 annually
Industry: Insurance Services --
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Job Description:Â
We are partnering with a rapidly growing healthcare benefits administration organization specializing in customized plan design, claims adjudication solutions, and member support services. As they expand their national Plan Build operations, they are seeking a hands-on leader to oversee and guide a fully remote team.
About the Role
The Plan Build & Benefit Configuration Manager will lead a remote team responsible for designing, building, and configuring benefit plan adjudication rules. This working manager role combines team leadership (approximately 60%) with direct, hands-on plan build responsibilities (approximately 40%). The ideal candidate brings deep experience in benefit configuration, strong VBA proficiency, and a leadership approach focused on coaching, prioritization, and operational excellence. This position will serve as a strategic partner to senior leadership with a focus on driving accuracy, compliance, and efficiency across plan configuration workflows.
Key Responsibilities
- Lead the Plan Build & Benefit Configuration team, including remote plan builders and a plan build lead
- Oversee the design, build, implementation, and configuration of benefit plan adjudication rules
- Ensure accuracy, compliance, and operational excellence within claims adjudication processes
- Participate in leadership meetings and act as a strategic advisor to senior leaders
- Report on key metrics, performance targets, and team output
- Provide hands-on plan build support during peak seasons (July and December)
- Manage team workloads, set priorities, and champion continuous process improvements
- Conduct weekly 1:1s, team meetings, and cross-functional collaboration sessions
- Coach, develop, and mentor team members while upholding high-quality standards
Required Qualifications:
- 5–10 years of experience in plan build, benefit configuration, and healthcare leadership
- 3+ years of business and operations experience within a health plan environment
- 2–3 years of Virtual Benefit Administrator (VBA) system experience (critical requirement)
- Working knowledge of revenue codes and medical terminology
- Experience with commercial health plan design
- 1–2 years of third-party administrator (TPA) experience
- Strong leadership skills with the ability to manage and coach a remote team
- Excellent written and verbal communication skills
- Strong reporting, analytical, and problem?solving abilities
- Ability to delegate, prioritize, and adapt to changing circumstances
- Highly organized, dependable, and detail-oriented
- High school diploma or equivalent
Preferred Qualifications:
- Associate or bachelor’s degree
- Experience progressing through plan build roles
- Executive presence and confidence when presenting to leadership
- Background that combines technical VBA expertise with people management experience
How to Apply: Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement: As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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