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Dahl Consulting
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Select Service Account Manager (Small Business)
Posted: 06/13/2023
2023-06-13
2024-04-06
Employment Type:
Permanent
Category: Business Professional
Job Number: 25395
Job Description
Do you have experience in the insurance industry? If so, this might be the job for you! Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Select Service Account Manager for a permanent position! Interested? Get more details below.
The primary role of the Select Service Account Manager is to provide exceptional service to existing small business accounts within the company’s Select Service Department. An Account Manager must be able to work independently and in conjunction with other members of the team.
This role will be responsible for servicing any existing and new accounts transitioned to Select Service from various locations. The definition of a select service account may vary by division, location, or as defined by leadership.
What you’ll do as the Select Service Account Manager:
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
- Worksite Location: offices located in St. Cloud, Plymouth, Mendota Heights, or Rochester
The primary role of the Select Service Account Manager is to provide exceptional service to existing small business accounts within the company’s Select Service Department. An Account Manager must be able to work independently and in conjunction with other members of the team.
This role will be responsible for servicing any existing and new accounts transitioned to Select Service from various locations. The definition of a select service account may vary by division, location, or as defined by leadership.
What you’ll do as the Select Service Account Manager:
- Develop and maintain strong relationships with small business clients through advising and responding to all correspondence in a quick and accurate manner
- Collaborate with other Account Managers on the Select Service team to ensure consistency of processes and procedures across all divisions
- Monitor and maintain the Select Service task list in collaboration with other Account Managers to ensure completion of tasks in a quick and accurate manner
- Exercise independent judgment and discretion when evaluating and processing client requests to ensure appropriate coverage is met, analyzing quotes from carriers for accuracy, and reviewing renewals, endorsements, and cancellations for existing clients
- Study trends and advancements in the insurance and finance industries, as well as changes to the regulatory climate for businesses and the insurance industry, overall to keep knowledge current and plan strategically
- Enter activity and other relevant information into the company’s software system(s) in accordance with company procedures
- Follow all federal and state regulations, and best practices regarding errors and omissions
- Collect overdue account receivable balances from customers
- High school degree or equivalent | Bachelor’s degree preferred, but not required
- 2+ years of experience in Insurance Industry
- 2-3+ years of experience in commercial lines service, preferably in small business accounts (10k premiums max)
- Ability to obtain a property and casualty insurance license
- Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!