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Senior IT Manager - Salesforce

Cottage Grove, MN 55016

Posted: 01/16/2024 Employment Type: Permanent Category: Information Technology Job Number: 26217

Job Description

Looking for a new leadership position? Don’t miss out on this role! Dahl Consulting is currently partnering with a leading window manufacturing company. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Senior IT Manager for a permanent position! Interested? Get more details below.
  • Worksite Location: Cottage Grove, MN - Hybrid 
Senior IT Manager Job Description:
This role provides leadership and ownership over the retail operations technology portfolio by overseeing Salesforce instances that support manufacturing order management through service management platforms. This role will help Agile Product Development teams identify, leverage, and augment organizational staff in order to drive Agile software development and operations/infrastructure efforts to frequently deliver an exceptional product that accomplishes the goals of the enterprise.

What you’ll do as the Senior IT Manager:
  • Support team velocity and growth by identifying the correct allocations of staff to enable teams, redeploying individuals to teams based on medium and long-term technology needs, and effectively augmenting teams with external staff when necessary 
  • Participate in the recruitment of necessary skills to support cross-functional self-organizing teams, both inside and outside the company
  • Work closely with the Product Owner to anticipate the impacts of organizational strategic announcements, company/product visions, and release/product roadmaps on staffing needs 
  • Help with removing organizational barriers to team success
  • Serve as Point of Escalation for Scrum/Agile Product Teams
  • Propagate Agile Mindsets and Concepts across Business Partners and Leadership, in order to create further advocates for Transformation
  • Advocate for Agile transformation and continuous improvement via tools/capabilities, such as continuous integration, automated testing & deployment, and Agile Planning Management tools, making the case to leadership around procuring funding
  • Understand the Impact of Technical Currency, Updates, Vendor Support changes/sunsets, Portfolio Scoring
  • Work effectively with IT Leadership as well as Finance to propose and procure funding
  • Manage Financial reporting around Staffing and Procurement Budget usage
  • Manage relationships with both Staffing and System Vendors
  • Actively engage in Communities of Practice forums and communication (via multiple channels) to foster organizational maturity and better Agile understanding, best practices amongst fellow People Managers, IT Leadership, as well as the larger Agile community
What you’ll bring to the Senior IT Manager role:
  • Bachelor's degree in Computer Science, Software Engineering, Management Information Systems, or Business Administration preferred
  • 5+ years of experience with Information Technology, Leadership, Development, Operations, and Infrastructure efforts with progressive responsibility
  • 3+ years of Salesforce experience with Service Cloud, Field Service, Sales Cloud, and/or Experience Cloud
  • 3+ years of experience working in an agile environment (e.g., user stories, iterative development, etc.)
  • Strong leadership skills with the ability to inspire and motivate
  • Salesforce Certification Preferred: Administrator, Business Analyst, Service Cloud, Sales Cloud, Experience Cloud
  • Agile Certification Preferred: Scrum, Scaling, Kanban, PMI-ACP. Other Certifications welcome: PMP, DevOps, Lean, Six Sigma
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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