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Service Coordinator
Job Description
Location: Faribault, MN
Job Type: Contract-to-Hire
Compensation: $25.00 - $30.00 per hour
Industry: Manufacturing
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About the Role
We are seeking a Service Coordinator to join a leading manufacturer in the power solutions industry. This organization specializes in innovative energy technologies, including microgrid systems, and operates across North America with facilities in Minnesota, Michigan, Texas, New Hampshire, Wisconsin, Colorado, North Carolina, Kentucky, and Quebec. The company is committed to sustainability and cutting-edge solutions that power the future.
Job Description
The Service Coordinator is responsible for managing and coordinating service delivery for customers. This role ensures services are executed on time, within budget, and to the highest standards. You will act as the primary point of contact for customers, internal teams, and service partners, handling scheduling, documentation, and communication throughout the process.
Key Responsibilities:
- Serve as the main liaison for customer communication and service coordination.
- Prepare quotations and manage service delivery timelines.
- Schedule services and assign resources, including internal technicians or external partners.
- Identify and advance installed-base service opportunities with customers.
- Administer follow-up cadence for aftermarket service opportunities using digital tools.
- Maintain accurate service schedules and ensure timely updates to clients and providers.
- Gather and communicate onsite requirements (safety, training, work scope) to technicians.
- Keep detailed records of client interactions, service plans, and delivery status.
- Collaborate with internal teams (sales, operations, finance) for seamless execution.
Qualifications
Required:
- 2+ years of experience in service coordination or customer support.
- Strong organizational and time-management skills in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficiency with digital tools, CRM systems, and Microsoft Office Suite.
- Problem-solving and critical thinking abilities.
- Attention to detail and accuracy in documentation and scheduling.
- Customer-focused mindset with proven relationship-building skills.
- Experience in the power solutions or energy technology industry.
- Familiarity with microgrid systems or related technical services.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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