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Tech Writer
Job Description
Location: Anoka, MN (Hybrid)
Job Type: Contract (6 Months + Potential extension)
Compensation: $40-50/hr
Industry: Electrical Manufacturing
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About the Role
Our client, a global manufacturing organization specializing in industrial technology and electrical connection solutions, is seeking a Desktop Procedures Writer to support a large-scale documentation and process standardization initiative. This contract opportunity is based in Anoka, MN, with a hybrid schedule requiring onsite collaboration initially.
This role will focus on bringing consistency and clarity to a wide range of existing Standard Operating Procedures (SOPs) and desktop procedures across multiple business units and Accounts Receivable (A/R) functions. You will partner closely with cross-functional teams to capture current-state processes and transform them into a standardized, user-friendly format within a centralized documentation platform.
This is an excellent opportunity for a technical writer who thrives in complex, multi-system environments and enjoys improving usability, structure, and accessibility of operational documentation. The initial engagement is expected to last 6 months, with potential for extension and additional project work.
Job Description
In this role, you will play a key part in driving consistency and clarity across a complex, multi-entity environment by transforming fragmented and varied process documentation into a standardized, centralized format. You will work across approximately eight business units and multiple Accounts Receivable functions, each with distinct workflows and systems, requiring a strong ability to quickly learn, adapt, and document differences in operational processes. This position combines hands-on content creation with process analysis, requiring both strong writing skills and the ability to evaluate, reorganize, and enhance existing materials to improve usability and effectiveness.
- Collaborate with stakeholders across multiple business units and A/R departments to gather, analyze, and document existing workflows and procedures
- Conduct meetings with subject matter experts (SMEs) to understand current-state processes across various operational functions
- Review and consolidate existing documentation stored across multiple formats (e.g., Word, Excel, and other platforms)
- Standardize and transition procedures into a consistent format within a centralized system (OneNote)
- Create approximately 20–25 standardized SOPs and desktop procedures covering diverse operational processes
- Translate complex workflows, including those across multiple ERP systems, into clear, structured, and user-friendly documentation
- Ensure documentation reflects best practices in formatting, usability, and accessibility for end users
- Edit, reorganize, and enhance existing content to improve clarity, consistency, and overall quality
- Support ongoing process documentation needs related to operational transitions or future process improvement initiatives
- Partner with teams working across multiple financial systems and tools to accurately capture variations in processes
Qualifications
Required Qualifications
- Proven experience creating SOPs, desktop procedures, or process documentation in a professional environment
- Strong ability to interpret and document complex workflows across multiple departments or systems
- Excellent written communication skills with a focus on clarity, structure, and usability
- Experience standardizing documentation and implementing consistent formatting across large content sets
- Ability to collaborate effectively with cross-functional stakeholders and subject matter experts
- Proficiency with Microsoft Office tools and documentation platforms
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Ability to work independently while driving progress in ambiguous or evolving project environments
- Experience supporting Accounts Receivable (A/R) or Accounts Payable (A/P) processes
- Background in accounting, finance operations, or shared services environments
- Experience working with or documenting processes across multiple ERP systems (e.g., Oracle, JD Edwards, Epicor, M3, or similar platforms)
- Familiarity with process documentation in multi-entity or multi-business unit organizations
- Experience supporting system or process transitions, migrations, or operational integrations
- Exposure to documentation tools such as OneNote or similar knowledge management platforms
- Experience improving content design, structure, and user experience for operational documentation
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
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